One of Sayland’s townhouse condominium complexes in Etobicoke, ON required the replacement of 78 existing manually read water meters. For many years this condo corporation, like many in the greater Toronto area, relied on the accuracy and integrity of individual owners to report their water consumption using hand written cards. This allowed management to bill each owner for water used, assuming the readings were correct. The time required to obtain, verify and correct readings was lengthy, before reconciling totals with City readings could take place.

The City of Toronto supplies water to the condo through thirteen individual master metered water lines. The City meters were recently upgraded using wireless fixed based reading technology. This allows the City to read a master meter from a remote office every hour if needed. It was clear to Sayland that an accurate reading system for individual unit owners was needed to effectively reconcile total condo consumption with total City charges. Sayland’s base requirement was a twenty year proven track record of stable accurate reading technology. Also essential was the need to import and export readings to Sayland’s existing customized computer billing program. The last requirement was being able to obtain readings without entry into a unit to ensure timely and accurate water meter reads.